|
Driver's licensing offices back online |
|
December 15, 2017 |
The Idaho Transportation Department (ITD) has
corrected the issues in its driver's license
computer system and restored full service to
county offices.
ITD, working with its card issuing vendor
Gemalto, enhanced its servers and made
adjustments to its databases to correct the
process throttling seen in the last two weeks.
These fixes have corrected the problem and
processing speeds are faster than before the
issues arose.
"A delay of any kind is undesirable for ITD, our
county partners, and the public," said DMV
Administrator Alberto Gonzalez. "These recent
issues are unacceptable. I deeply apologize. We
are taking steps so that something like this is
prevented in the future."
Idahoans who delayed getting a license renewed
during the outage are encouraged to visit their
county DMV office for service. Because of the
expected increase in traffic during this time,
there may be long lines.
These outages did not have any impact on the
department's planned launch of the Star Card -
Idaho's REAL ID. These optional driver's license
or ID cards will be available to the public
starting January 2, 2018. For more information,
please visit the
Star
Card webpage. |
|
Questions or comments about this
article?
Click here to e-mail! |
|
|
|
|
