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ISP working to resolve *ISP issues |
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November 24, 2016 |
For many years, the Idaho State Police has
advertised a mobile phone call feature of *ISP
(*477) as a quick, alternate way to reach an
Idaho State Police emergency dispatch center.
That feature is intended for reporting traffic
related complaints, such as impaired or reckless
driving, traffic safety incidents or concerns,
and crashes.
9-1-1 is and will remain the best number to call
for emergencies.
Through public feedback, Idaho State Police
recently learned that *ISP (*477) was not
working for some users with certain mobile
phones operating over what is known as Voice
over Long Term Evolution (VoLTE).
It is and has been working for mobile phones
working over what is known as Code Division
Multiple Access (CDMA). The public feedback was
extremely helpful and appreciated. The Idaho
State Police is working closely with the one
cellular carrier involved in this matter and as
soon as the programming issue/service is
corrected, we will provide an update.
That carrier is working very hard to correct
this matter. We apologize for any inconvenience
or frustration this may cause. |
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