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ITD an Innovative Company finalist |
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October 27, 2016 |
 The
Idaho Transportation Department was named a 2016
Innovative Company of the Year finalist by the
Idaho Technology Council October 25 in Boise. No
other state public service agency has ever been
a finalist in the category, typically reserved
for private-sector firms.
“This award shows that a government agency can
be just as innovative as the private sector and
move at the speed of business,” said Director
Brian Ness. “By finding better ways to do our
jobs, we put the focus on the customer and serve
the citizens, not ourselves.”
The centerpiece is an employee-driven effort
branded “Innovate ITD!"
“Empowering our employees to make decisions
where the work is being done has made us a more
efficient and effective organization,” he added.
“No one knows how to do a job better than the
one who is actually doing it.”
The innovative-company honor comes on the heels
of ITD’s internal 2016 “Best of the Best”
competition, which spotlights innovations in
each of seven categories central to the
department’s overarching goals: safety,
mobility, economic opportunity, customer
service, employee development, time savings and
cost savings.
“This program honors all the dedicated employees
who come to work each day and think about how
they can do their job a little bit better than
the day before,” said Charlene McArthur, ITD’s
Chief Administrative Officer and champion of
ITD’s innovation program.
“If you rely on the brains of just the
leadership group, or a few key employees, you
can do some good things,” she added. “But when
you tap into 1,500 minds and hearts, there is no
limit on what you can achieve.”
Since the program began in 2014, ITD has:
• Received more than 620 ideas from employees
• Implemented more than 424 innovations
• Generated savings and efficiency improvements of more than $2.1 million
• Realized more than 70,000 contractor and employee hours saved
• Created nearly 165 customer-service improvements.
The savings in time and money are being used to
maintain roads and bridges and provide better
customer service. |
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