Tribute to those who serve:
Telecommunications |
April 16, 2018 |
by Foster Mayo
National Public Safety Telecommunicators Week
was recently observed. I have written about
their commitment and dedication before but
cannot overemphasis the importance of the
contribution that our public safety call takers
and dispatchers are to our community’s wellness
and safety. The following excerpt from an ISP
press release tells it far better than I could.
“This week is recognized annually as a tribute
to those who serve on the very front lines of
public safety that are heard, but not seen by
those they serve. These professionals, commonly
referred to as dispatchers, help save countless
lives by answering emergency calls, dispatching
emergency personnel and equipment and providing
compassion and support to callers in distress.
All of their work is done over the phone and
radio waves with split second decisions, at all
hours of the day and night, with precision and
courtesy, under tremendous pressure. The
celebration also recognizes the technicians that
maintain radio and emergency phone systems,
communications staff trainers, communications
center personnel, and other public safety
telecommunications staff across the country who
work tirelessly, often behind the scenes, to
help the public and public safety personnel
during emergencies.
"The public safety dispatchers throughout Idaho
are the unsung heroes of public safety," said
Idaho State Police Captain Kevin Haight. "The
public should know what every law enforcement
officer, firefighter and emergency medical
service provider knows. That is, that the highly
trained dispatchers behind the scene are the
people that allow us to arrive to a scene
quickly and safely to provide aid to those in
crisis. This is our chance every year to thank
them and let the community know how important
their role is in protecting the public."”
1
1-Idaho ISP
News Release April 11 at 7:09AM, Tim Marsano ISP
PIO |
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